My MacBook Pro Late 2019 running the same OS was having the problem all day yesterday but it has since be updated to Big Sur and now is working correctly. The Mac Pro having the problem is on 10.15.7. Its JUST a problem with the Inbox never updating without support. Clicking in to folders seems just fine as far as showing and matching what is inside. The only way I can get the Inbox to fresh to match my other devices, including the browser window version is to go Rebuild under the Messages menu in Mac Mail. Messages filed or deleted on another Mac or iPhone do not move/remove. This only started being a problem in the last two day. I'm having a weird issue with my Outlook, 365, Exchange account in Mac Mail.
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